We accept a variety of payment methods such as: American Express, Bancontact, Diner's Club, Discover, iDEAL, Mastercard and Visa.

Our pet beds are made of high-quality materials such as linen, canvas, polyester, pp cotton and velvet. All these ensure a soft and comforting surface for your pets to relax on. We prioritize the comfort and well-being of your furry family members.

No, we do not offer returns. However, if the item is damaged, we provide two options. We can either give you a refund or replace the item free of charge. Please contact us at helpsnugglepals@gmail.com to start the refund or replacement process.

If the refund is approved, you'll be automatically refunded on your original payment method within 10 business days. Please keep in mind that it may take some time for your bank or credit card company to process and post the refund as well. If more than 15 business days have passed since we've approved your return, please contact us at helpsnugglepals@gmail.com.

No, the shipping dates listed above are estimates and can vary depending on your respective country and the item that was ordered. While the average delivery time is 7-14 days, it may be shorter in some cases.