Shipping Policy
Thank you for shopping with SnugglePals! We are committed to providing you with a seamless shopping experience. Please review our shipping policy below.
Processing & Shipping Times
Orders are typically processed within 1-3 business days. Once shipped, delivery times vary based on the shipping method and destination.
Free Shipping
We offer free standard shipping on all orders over $50 within the United States. Orders below $50 will incur standard shipping fees calculated at checkout.
International Shipping
International shipping is coming soon! Stay tuned for updates.
Order Tracking
Once your order ships, you will receive a confirmation email with tracking information. Please allow 24-48 hours for tracking details to update.
Incorrect Shipping Address
Please ensure your shipping address is entered correctly at checkout. SnugglePals is not liable for orders shipped to incorrect addresses provided by the customer. If an incorrect address is entered, please contact us immediately at snugglepalshelp@gmail.com, but we cannot guarantee address changes once an order has been placed.
Lost or Stolen Packages
SnugglePals is not responsible for lost or stolen packages once they have been marked as delivered. If you experience an issue with delivery, we recommend checking with your local postal service or carrier for assistance.
Contact Us
If you have any questions or concerns regarding your shipment, please reach out to us at snugglepalshelp@gmail.com.
Thank you for choosing SnugglePals!